“We’re aware of a systems failure impacting the e-gates, which are staffed and operated by Border Force,’’ Heathrow said in a statement. “Our teams are working with Border Force to find a solution as quickly as possible.”
Documentary filmmaker Louis Theroux posted an image of long lines at Heathrow. “Human logjam at Heathrow — apparently all the e gates at all the airports are down?'' he wrote on Twitter.