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mail.com Premium Support

We are prioritizing the health of our employees and communities during the outbreak of the new coronavirus, so we are encouraging our support staff to work from home for the foreseeable future.
This has led to some necessary changes in how we provide support.

Our customers are very important to us.

We remain committed to offering you the outstanding service you have come to expect from mail.com.

Our Phone Support is available for Premium customers  7 days a week. Daily from 10 AM until 7 PM EST.


  • US: +1-855-269-2217 (free of charge within the US).
  • All other countries: +1-610-560-1452 (fees depend on your country and the conditions of your provider).

You can also use this contact form to get in touch with our Premium support team.

We guarantee a reply within 24 hours.