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Secure email provider

mail.com keeps your data safe

  • Integrated virus protection

  • Powerful spam filters
  • Data stored on secure US servers
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Advanced email security with mail.com

Are you looking for a secure email service that keeps your data safe while streamlining communication, no matter where you are? Congratulations – you’ve come to the right place! mail.com offers you state-of-the-art email security: secure data transfer and servers, spam filters, virus protection and much more.

The best email security services for the best data protection

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Powerful virus protection

When you create an account with mail.com, you’re automatically covered by our powerful antivirus software. And staying safe online doesn’t just protect your computer, it protects you and your data from identity theft and phishing scams. Our virus protection lets you download and open attachments with complete peace of mind and without ever compromising your privacy. Best of all, our protection doesn’t stop at your mail.com account. When you use our Mail Collector feature, all of your emails are protected by our antivirus software. Just another way we’ve raised the bar for secure email service providers!

About antivirus

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Spam filters for secure mail

Let mail.com take out the trash! Our spam filters do the dirty work of keeping junk mail out of your inbox. Having a strong spam filter is important to protect you and your computer from viruses, scams and malware that could find their way to your account through unsolicited messages. By removing spam from your mailbox, we help make sure that the messages that you see are relevant and safe to open. That’s what makes mail.com one of the most secure free email services out there. What’s more, it’s quick and easy to train your inbox spam filter and customize your settings using white- and blacklists.

About spam-filter

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Even tighter security with 2FA

If you would like to take your email security to the next level, you can set up two-factor authentication, also known as 2FA, for your mail.com account. After activating 2FA in a few easy steps, you will be asked to enter a six-digit code (generated by a separate authenticator app on your smartphone) in addition to your password each time you log in to your mail.com account on your computer. If you use the mail.com app and/or MailCheck, you’ll only have input the code one time. This two-step verification process means that even if someone figures out your email password, your inbox is still secure.

About 2FA

Email security best practices

At mail.com, we care deeply about your online security. So we recommend you also take the following steps to keep your email account and devices safe:

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Treat attachments with caution

Never open email attachments from unknown senders – they could be infected with malware. And if an attachment from one of your contacts seems suspicious, for example the file name is strange, double-check with the sender before opening it.

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Use a strong password

Your password is the key that unlocks your email - and a weak password is like handing this key to a stranger. Your password grants access to your mailbox with all your emails, contact details, personal data and cloud files, so it’s essential to protecting your privacy.

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Watch out for phishing

Phishing scams try to imitate trustworthy senders such as your bank or well-known companies, but a reputable company will never send an email asking you to enter personal data, user names and/or passwords. You should ignore such emails and put them in your Spam folder.

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Use a firewall

Firewalls control the data flow to your computer to fend off cyberattacks and malware. Make sure your operating system’s firewall is activated or use your antivirus software to set one up. When you install new apps on your smartphone, exercise caution when assigning rights.

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Perform regular updates

Whether on your computer or mobile device, it’s important to keep your operating system and applications updated. This closes potential security gaps that cybercriminals could take advantage of. Automatic updates are the easiest way to make sure your protection is up to date.

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Report hacking and scams

If you have reason to believe that your mail.com email account has been hacked, your first step should be to change your password immediately. Then contact our Help Center to report the incident. Phishing scams can also be reported to our postmaster.

FAQs: Email security

How does email security work?

When you send and receive emails, data is transferred through the internet. To safeguard this data during transmission, it’s transferred using the SSL (Secure Sockets Layer) transfer protocol or its successor TLS (Transport Layer Security). Your internet browser (e.g. Edge, Chrome, Firefox) automatically establishes a shared session key with mail.com, which is used to secure the data in both directions. 

The messages in your inbox, the documents you store in the mail.com cloud, and your Online Office files are all stored on the extremely secure mail.com servers, which are located in the United States.

How secure is my password?

The primary factors in the strength of a password are the mix of characters it contains as well as its length ­– it should contain at least eight characters, and 12 is even better. A password should also never contain obvious words and phrases. If your password has a mixture of upper- and lowercase letters, numerals and symbols and is at least eight characters long, you have created a strong password. If you have problems coming up with or remembering such passwords, try using a password generator or password management tool.

Where are my email security settings?

Log in to your mail.com account. From the Homepage, go to the left navigation bar and click > Mail Security. The mail.com virus protection and spam protection are activated by default. We strongly recommend that you leave them turned on. 

How do I update my security options?

Once you have logged in to your mail.com account, from the Homepage click > Security Options. This opens the page where you can change your password or other information such as your contact email address, cell phone number and security question. These items are an essential part of our password recovery process, so we urge you to keep them up to date. You can also reset your auto-login on this page.

Are there additional email security options for my phone?

If you use the mail.com Mail app, you can lock you email account on your phone with a 4-digit PIN. Once you have installed the app, log in and go to > Settings to activate the PIN-protected mode.

Still don’t have a mail.com email account?