smiling woman setting up password on smartphone

Keep your password secure

Your key to keeping your emails safe

  • Create a strong password

  • Change your password
  • Password recovery
smiling woman setting up password on smartphone

Your secure password

With so many services offered online nowadays, it is essential to have strong passwords for all the sites you need to log in to – online banking, webshops, social media and more. Secure logins help you better protect yourself from data theft, internet scams, or having your device infected with malware. And this makes your mail.com password all the more important. After all, you use your email address to send and receive confidential information – not to mention to reset and change the passwords of your other online accounts. So we encourage you to join forces with mail.com in keeping your password secure.

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How do I create a secure password?

You should never select a password like “12345678,” “QWERTYU” or “password.” These common passwords can easily be guessed. The same applies to using your own name or birthdate as a password. IT security experts define a strong password as one which contains a mixture of upper- and lowercase letters, numerals and symbols – and is at least eight characters long. One trick for creating a secure password that’s easy to remember is to think of a phrase such as “John likes to go running at 7 am” and use the first letter of each word and symbols to create a password: Jltgr@7AM. Once you have created a secure login, you can keep your password without having to change it often – you’ll only need to reset it if you have reason to suspect that someone else has had access to it.

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I forgot my mail.com password. Now what do I do?

Don’t panic! mail.com offers a quick and secure password recovery process.

  1. If you forgot your password entirely, on the mail.com website click the “Log in” button and then “Can’t access your account” to see your options.
  2. If you tried to log in and received a message that your password was invalid, first make sure you typed it correctly. If you are sure you don’t have any typos and still can’t recall your login, click “Recover password.” mail.com will send you an email or text message to help you reset your password.
  3. If you recently changed your password and now can’t get into your account, make sure you also updated any saved logins in your browser, Mail app, or MailCheck add-on. Update your saved passwords and try again.
  4. If you have tried the above options and still can’t log in to your account, please contact our support team – we’ll be happy to help you.

Manage your mail.com password

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How to set or update your password recovery options

mail.com asks you to provide a cell phone number and secondary email address so that we can contact you quickly and securely for password reset. This is why it’s important to provide us with correct and up-to-date contact information. You can update this information in your mail.com account by clicking > Security Options in the left navigation menu.

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How to stay logged in to your account

If you don’t want to enter your password every time you check your emails, you can stay logged in to all your email accounts with our MailCheck browser add-on. On your mobile device, you can enjoy the convenience of our Mail app to stay logged into your email. To be on the safe side, you should only stay logged in if no one else has access to your computer.

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How to change your password

To change your email password, go to the Home page of your inbox and click > Security Options in the left navigation menu. Then select > Change password and enter your current password and new password and retype your new password. Click > Save changes to complete the process. And now don’t forget to enter the new password in your saved logins as well!

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How to display your password in your browser

If you have saved your mail.com login in your internet browser, whenever you reset your email password you will need to change your saved login as well. This process will be slightly different depending on the internet browser you use. If you need help seeing or changing your saved browser logins, please see our detailed instructions.

Learn more about passwords

More in-depth knowledge on password security on the mail.com blog

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What do I do if I can’t remember my email password? How often should I change my password? Is it safe to keep passwords on my phone? Because we know people have lots of questions about email passwords, we offer tips for how to keep your passwords secure.

Go to mail.com blog

View saved logins in your browser

How do you display your email password?

What if you saved your mail.com password in your browser when you first registered, but it no longer automatically appears in the password field when you try to log in? Or you changed your password in your account settings, but are not sure how to update your saved browser login? Read our step-by-step instructions on how to see your saved password in the browser you are using.

Lost your password?

Have you lost or forgotten your password? Please click here for password recovery.

Still don’t have a mail.com account?