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Password

All articles tagged "Password"

How do I recover my password?

It is super-frustrating to forget a password. Especially to your email account: Suddenly you are cut off from all your important emails, and often your contacts, calendar and cloud as well. Today we’ll share everything you need to know about the password recovery process so you can get back into your mail.com account as quickly as possible. more
31 people found this article helpful.

Why can’t I sign in to my mail.com email account?

Are you having problems logging into your mail.com account? Because we know how important your email is, the mail.com blog is here to help.
Open laptop and glasses on table with woman looking out window in background
Can’t sign in to your mail.com account? Try these quick fixes.
Today, we look at nine troubleshooting tips to help you sign in again. more
39 people found this article helpful.

What is 2FA? How can two-factor authentication keep online accounts safer?

Have you ever wondered if you should enable 2FA for your online accounts? mail.com explains how two-factor authentication works and looks at the hows and whys of authentication apps.
Woman sitting in café looking at laptop while holding smartphone
Use 2FA with an authentication app for extra online protection
Keep reading to learn whether you could benefit from 2FA. more
16 people found this article helpful.

The best password managers

Why use a password manager? It can be hard to come up with and remember unique and secure passwords for all the websites we use nowadays. But as soon as we get lazy – using the same password on multiple sites or a weak password like Password123 – we leave our data vulnerable to hackers and other cyber criminals.
Symbols for password lock and online services over image of man’s hands holding and using a tablet computer
Password managers help you keep track of the strong passwords needed to keep your data safe
One solution is to use a password manager.
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16 people found this article helpful.

What can I do if I have a problem with 2FA?

If you are like a lot of our users, you appreciate the extra security that 2FA gives your email account by requiring a second verification step at login. But what do you do if something goes wrong – like if you no longer have access to the “second factor” because of a problem with the device you use for authentication?
Man eating breakfast while using digital tablet and phone
Problems with 2FA? Your secret key will soon have you smiling again!
Don’t panic – it’s time to use your secret key. more
14 people found this article helpful.

Ask the Expert: Secure passwords

Notice board with lots of notes tacked up including one with a password
What password security mistakes can you spot in this picture?
Welcome to our first ever “Ask the Expert” post! We’re joined by our email security expert Arne for a deep dive into the topic of passwords and online security. In an interview, he shares some do’s and don’ts about passwords and clears up some common misconceptions. more
32 people found this article helpful.

Checklist: your personal mail.com settings

Man typing on computer keyboard with word "Password?" appearing over his head
Forgot your password? Saved contact information speeds up the password recovery process
Is your email account as secure as it can be? You can help keep things safe through your personal settings. The personal data associated with your mail.com account can be found on the Home page of your mailbox under "My Account." This is where you go to enter a cell phone number so you can quickly recover your password. Or change your password if you think the old one is no longer secure. But there are a few more things you can do to boost the security of your email. Let’s take a look – we promise, it will only take a few minutes, and it could save you a lot of trouble down the road. more
54 people found this article helpful.

2FA? OTP? Why do I need an app for that?

One hand holding smartphone while other hand types on laptop keyboard
The authenicator app on your smartphone generates a one-time code for the 2FA login

Two-factor authentication (2FA) is about boosting your inbox security by adding a second verification step to your email login process. And this second factor is a six-digit security code that you not only use to activate two-factor authentication, but also to log in once 2FA has been set up. This security code is also called an “OTP,” and it’s generated by an app that you install on your smartphone.

more
23 people found this article helpful.

How secure is my password?

Metal lock on laptop keyboard
A strong password is like a lock protecting your email account
“Better safe than sorry” may be an old saying, but when it comes to your email password, it definitely still holds true. Because if an unauthorized person gains access to your email account, it can have serious consequences. more
23 people found this article helpful.

Why does mail.com want my address?

Female customer support agent wearing headset and talking to customer
If you contact customer support, your address is one way to verify your identity
When you signed up for your mail.com account, you might have asked yourself why we asked for your postal address. Are they going to send me advertising by snail mail? Give my address to third parties? Of course not! There’s a simple explanation, and it has to do with security. Hopefully this post will clear up the mystery of what we use your contact information for – and why you shouldn’t simply enter a fake address. more
24 people found this article helpful.