smiling woman reeding mail.com policies on tablet

Data protection

with mail.com’s online portal

All the information you are interested in - on one page!

Searching and security on mail.com’s online portal

When you log in to mail.com, you’ll find your email inbox right alongside the most relevant news and information. Ever have trouble finding what you’re looking for when sifting through so much information? We’ve got you covered. At mail.com, you can match the information you see to your personal preferences and needs. If you still can’t find what you’re looking for when you log in, try using mail.com’s search option.

You never have to worry about your personal data. Your security is our number one priority.

mail.com’s online portal

For more details on data protection at mail.com's online portal, please see below.

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mail.com’s search engine

Our search engine for fast results! Find out more about data protection now.

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Third-party services

Sometimes we need some support from our partners. And this also appies to data protection, of course.

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mail.com's online portal

Data collection during your visit to mail.com

Whether you’re looking for news, checking your inbox, checking out the latest in entertainment, science, and sports, hunting down the best deals, or using a search engine, the mail.com online portal puts all the information you’re looking for right at your fingertips.

We are continuously improving the site to provide you with the best user experience possible. We want to make sure you can easily navigate the information available and quickly find whatever it is you’re looking for.

In order to optimize your experience, we process anonymous usage data in accordance with current regulation, helping us see if our users are finding their way easily or if we need to make adjustments.

Responsible handling

Collection of personal data

When you visit mail.com’s online portal, your data and personal information (cookies and usage) are automatically collected and saved. The date and time of your visit, as well as the areas of the website you visit, are just a few examples of info that may be collected.

Revoking consent to data processing

Because we aim to most effectively optimize mail.com’s services and content, it is currently not possible to prevent us from processing your data. Your data helps us improve the user experience for products, websites, and applications. We use automatic, standardized analysis procedures to gain insights that help us improve. Information about revoking usage of your data for analysis can be found on mail.com's Privacy Policy.

You can manage your configuration options for interest-based advertising in Data Protection & Advertisements.

Saving personal data

Why do we process your data? To provide you with the best user experience possible.
Anonymous usage data is deleted after the end of usage, in accordance with the law.

mail.com's search engine

Knowing which data is used for what purpose

Want to find something specific in seconds? It couldn’t be easier. Find what you’re looking for with our search engine and internet portal.

mail.com’s search engine makes it possible to find information on almost any topic. You don’t have to be a registered mail.com user to use the mail.com search feature.

To ensure the effectiveness of our search feature, we process usage data in accordance with mail.com’s Privacy Policy.

Responsible handling

How do we collect your data

Our search feature automatically records search queries, IP addresses, and anonymous data from the web browser.

mail.com’s search suggestions make your search easier. While you’re typing in your search, mail.com will automatically suggest search terms and phrases in real-time based on frequent searches. Once you’ve finished your search, mail.com will show you alternative search terms and related topics. mail.com’s search suggestions are based on the data collected from searches made by all users and are not based on your personal search history.

Revoking consent to data processing

We only show you what you want to see.
Advertisements are marked to indicate that they have been included in the search results for a fee. These results feature sponsored links normally related to the search terms. You can find configuration options to manage interest-based advertisements in Data Protection & Advertisements.

We use automatic, standardized analysis of procedures to improve the user experience for our products, websites, and applications. If you do not want your data used for analysis purposes, opt out of mail.com's Privacy Policy.

Saving personal data

Any usage data we collect will be deleted at the end of usage, in accordance with the law.

Sharing your data with third parties

mail.com offers its search feature in partnership with Google, Oath (EMEA) Yahoo and Microsoft/Bing search engines.

Within the scope of this partnership, search queries, IP addresses, and anonymous data from the user’s web browser are sent to both of these companies.

Google, Oath (EMEA)/Yahoo and Microsoft/Bing use this data, along with clicks on search results, to improve their search products, for research and analysis, to better adjust search results and advertisements, and to recognize and prevent fraudulent activities regarding advertisements.

mail.com’s search platform formats the search results delivered by Google, Oath (EMEA)/Yahoo and Microsoft/Bing to fit the user’s specific query and expectations and to optimize results. Get more information about our partners’ data collection and usage practices in our partners’ data protection notes.

mail.com Search also includes a translator provided in partnership with DeepL. Only the translation request you enter is transmitted to our partner DeepL.

Please remember that your IP address - depending on where the partner company is located - may also be processed outside of Europe.

California Consumer Privacy Act

You can find more information or exercise your rights under CCPA.