Did my email get lost? How to send a follow-up that works

You write an email, hit send, and wait. And wait. And wait some more. No reply, no acknowledgment, just silence in an inbox you know is already overflowing. Now you’re left wondering whether your message was missed… or quietly ignored.
Reminder and follow-up emails live in that awkward space between being helpful and feeling pushy. Knowing when to send one, how long to wait, and what to say can make all the difference, and that’s exactly what we’re here today to clear up!
Hourglass on a desk with sand falling as a person works at a computer in the background.
Still waiting on a reply? Sometimes all it takes is a well-timed, well-worded follow-up to move things forward.
  by Manar – Reading time: 5 min.


In this blog post…

When should you send a reminder or follow-up email?
How long to wait before sending a follow-up email?
Best practices for writing effective reminder emails
Common mistakes to avoid
Reminder/follow-up email samples

When should you send a reminder or follow-up email?

Most unanswered emails aren’t ignored on purpose; they’re usually just buried in a busy inbox. Sending a follow-up email makes sense when you’re waiting on a response or action, and things can’t move forward without it.

This might be after a job interview, when a conversation has gone quiet, or when you’re waiting on approval, feedback, or payment. In cases like a follow-up email after an interview, a polite nudge is expected and often appreciated. On the other hand, if your message was purely informational or didn’t require a response, sending a reminder email can feel unnecessary. A good rule of thumb: if a reply is needed to move forward, a friendly follow-up is perfectly appropriate.

How long to wait before sending a follow-up email?

Timing matters. Send a follow-up too quickly, and it can feel impatient, but wait too long, and your email might be forgotten altogether. In most cases, giving the recipient a little breathing room goes a long way.

As a general rule, waiting two to three business days is a safe bet for work-related emails. After a job interview, a follow-up email is usually best sent within 24 to 48 hours. For less urgent conversations, waiting a few days, or even a week, is often perfectly fine. When in doubt, think about the context and urgency of your message. If you’re still within a reasonable timeframe, a polite follow-up won’t feel out of place.

Best practices for writing effective reminder emails

A well-written reminder doesn’t chase or pressure. It just makes it easy for someone to respond. Whether you’re sending a follow-up email after an interview or a quick nudge on an ongoing conversation, a few small choices can make a big difference.
  • Start with context. Open your reminder email by briefly referencing your earlier message. This helps the reader immediately understand what you’re following up on without having to search their inbox.
  • Be clear about the purpose. A strong follow-up email also clearly states what you’re waiting for, whether that be feedback, a decision, or confirmation. When the next step is obvious, it’s easier for the recipient to respond.
  • Match the tone to the situation. An after-interview follow-up email usually calls for a more professional tone, while a cold email follow-up can be lighter and more conversational. Adjusting your language shows awareness and respect for the context.
  • Keep the structure simple. Using a clean reminder email format with short paragraphs and straightforward wording makes your message easier to read and quicker to act on.
  • Stay friendly and respectful. If you’re wondering how to send a friendly reminder email, focus on sounding helpful rather than urgent. A polite close keeps the conversation positive and open.

Common mistakes to avoid

Even a well-intentioned reminder can fall flat if the approach is off. These common slip-ups are easy to avoid once you know what to look out for.
  • Following up too soon: Sending a follow-up email before the recipient has had a reasonable time to respond can feel impatient. Giving them a little breathing room usually leads to better results.
  • Sounding apologetic or awkward: Over-apologizing for “bothering” someone can undermine your message. A reminder email works best when it’s polite, confident, and matter-of-fact.
  • Being vague about what you need: If your reminder by email doesn’t clearly say what you’re waiting for, it creates extra work for the reader. Clear requests are easier to respond to.
  • Writing long, overly detailed messages: A reminder isn’t the place for backstory. Keeping things short and focused helps your message get read AND answered.
  • Sending too many follow-ups: Multiple reminders in a short period can come across as pushy. If you’ve already followed up more than once, it may be time to pause or change the approach.

Reminder/follow-up email sample

Sometimes it’s easiest to see what works by looking at real examples. Below are a few reminder and follow-up email samples for common situations. Feel free to adjust these to fit your own voice and needs!

After an Interview

This is a simple, professional example follow-up email after an interview that doesn’t overdo it.
Subject: Thank you – following up on our interview

Hi [Name],

Thank you again for taking the time to speak with me about the [role] last week. I wanted to follow up and see if there are any updates regarding the next steps.
Please let me know if you need anything further from me.

Best regards,

[Your Name]

Friendly reminder email (after no response)

If you’re wondering how to send a friendly reminder email, this light-touch approach keeps things easygoing.
Subject: Quick follow-up

Hi [Name],

Just checking in on my last email to see if you had a chance to take a look. Happy to answer any questions or provide more details if needed.

Thanks so much,

[Your Name]

Cold email follow-up

A cold email is a message sent to someone you haven’t spoken to before, usually to start a conversation, make an introduction, or explore a potential opportunity. Because there’s no existing relationship, a cold email follow-up should be especially friendly and low-pressure. Here’s a perfect sample for a cold email follow-up.
Subject: Following up on my last message

Hi [Name],

I wanted to follow up on the email I sent earlier this week in case it got lost in your inbox. I’d love to hear your thoughts when you have a moment.

Looking forward to connecting,

[Your Name]

Polite reminder by email for a pending task

If you’re waiting on something specific, here is a reminder email sample you can tweak to fit your situation.
Subject: Reminder: pending approval

Hi [Name],

I’m following up on my previous message regarding [task/document]. When you have a moment, could you let me know your thoughts or next steps?

Thank you,

[Your Name]

For more email samples, take a look at: Email templates: Examples, samples & best practices

And for more tips on how to write professional emails, check out these articles: Following up doesn’t make you annoying; it actually makes you organized. In reality, most emails don’t get ignored; they just get buried under everything else.

So take a breath, write the follow-up (or use one of our samples), and hit send. Keep it short, keep it friendly, and remember: the worst-case scenario is still… no reply. And the best case? You finally get the response you’ve been waiting for.

Images: 1&1/GettyImages
 

Be the first to rate this article!

Related articles

Email greetings: Best ways to address an email formally and casually

Don’t let hackers score: How to keep your inbox safe this Super Bowl season

The future of email: Why email is anything but dead