How do I set up email on an iPhone?

You’ve tried manually to add an email to your iPhone but have been unsuccessful? We’re here to help! Read along and follow the easy steps below to complete your iPhone email setup.


Woman in hat smiles while looking at iPhone
Add email accounts on your iPhone in a few easy steps

How to set up email on iPhone

  1. Start by opening Settings on iPhone and then tap Mail   
    Screenshot of iPhone Mail settings
    Tap Accounts
  2. Select Accounts and then Add Account
    Screenshot of email Accounts settings in iPhone
    Tap Add Account
  3. Choose the email account type that you wish to add on your iPhone.
  4. If you have selected Google, Yahoo, or AOL you will be asked to enter your email address and password for that service. If you do not yet have an email account with the provider you have selected, you can do so now by selecting Create an Account and following the instructions.
  5. If you have a account, see the instructions below for our Premium and FreeMail accounts

Setting up your Premium email on an iPhone

The most convenient way for all customers to set up email on their iPhone is to download and install the free email app. However, it is also possible to connect your email account to the Apple Mail App using the IMAP protocol, which is a feature available to our Premium customers. Follow steps 1-3 above and then continue as described below:
  1. To set up your Premium email account, after selecting Add Account tap Other
  2. Click on Add Mail Account
    Screenshot of Add Account settings in iPhone
    Select Add Mail Account
  3. Enter the account information requested including your name, full email address and its password, and a personal description for you to identify the account more easily. Save your changes by clicking Next.                                       
  4. You may now be asked to enter further account information for the new email account you’re adding, though sometimes this process occurs automatically. For a Premium account, you should include the following information:
    Input text for setting up email account manually
    You can set up a Premium account manually on your iPhone
  5.  Personalize the synchronization options and confirm your actions by clicking Save 
NOTE: To receive email from your newly setup email account you have to enable Mail by sliding the toggle button to the right of the screen.
screenshot of toggle to activate IMAP on iPhone
When setting up your Premium account, make sure to toggle on Mail

Setting up your free email account on an iPhone

For an optimized experience for our FreeMail customers, we recommend installing our Mail App on your iPhone. No IMAP settings are necessary here – simply download our free, secure app and follow the setup instructions. The app also has the advantage of giving you full access to your Cloud. Once you have installed the app, you can make your app your default iPhone email app. For more information on this topic, we encourage you to head over to our blog post.

We’d love to hear if you found this article helpful – simply leave us some feedback below!


761 people found this article helpful.

Related articles

What is IMAP? What is POP3? Do I need to use them?

What are push notifications and what is the best way to manage them?

How to recall email in Outlook, Premium and iPhone