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Security

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Blocked by Spamhaus: Bounced emails and blocked IP addresses

Your email bounces back with a permanent error: “A message that you sent could not be delivered to one or more of its recipients.” When you look at the bounce message closely, you see it’s been blocked by “Spamhaus.” What’s that all about?
Open laptop on desk with email icons on screen and floating email icons in air around it

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Spam Security
290 people found this article helpful.

Account registration: What can happen if I enter false information?

When you signed up for your mail.com account, you might have asked yourself why we asked for your postal address. Are they going to send me advertising by snail mail? Give my address to third parties? Of course not! There’s a simple explanation, and it has to do with security
Customer support agent wearing headset and talking to customer

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Security Password
177 people found this article helpful.

What is SMTP? And how does SMTP authentication help fight spam?

Whenever you send an email, the process would not be possible without the SMTP protocol. It’s used by mail servers to relay outgoing email messages from the senders and to the recipients. Unfortunately, spammers started abusing a loophole in the protocol – until SMTP authentication put a stop to this trick.
Young businesswoman sitting at her desk and working on computer in office

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Email Security Spam
262 people found this article helpful.

Unused emails: What happens to inactive accounts?

A lot of people have a “junk” email address or an old account they rarely log in to. But did you know that unused accounts can risk your online security and your data, and that inactive email accounts can “expire”? Explore your options for inactive email addresses.
Close-up of hourglass in front of businessperson working in office

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Email Security Phishing Privacy
284 people found this article helpful.

2FA not working? Use the 2FA secret key to restore access

If you are like a lot of our users, you appreciate the extra security that 2FA gives your email account by requiring a second verification step at login. But what do you do if something goes wrong – like if you no longer have access to the “second factor” because of a problem with the device you use for authentication? Don’t panic – we will get through this together.
Man eating breakfast while using digital tablet and phone

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2FA Security Password
157 people found this article helpful.

How secure is my password?

“Better safe than sorry” may be an old saying, but when it comes to your email password, it definitely still holds true. Because if an unauthorized person gains access to your email account, it can have serious consequences. So what are best practices for a strong password?
Metal lock on laptop keyboard

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Security Password
307 people found this article helpful.

Pet names & family birthdays: Popular passwords in different countries

Would you use your pet’s name as a password? This is a popular option in the UK. Or your wife’s birthday? Then you might be German! A mail.com survey sheds light on password trends in several different countries.

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Press release Password Security Trends
61 people found this article helpful.

Email security checklist: your mail.com account settings

mail.com is a highly secure email provider, but it’s always good to make sure you are doing everything you can to keep your account safe. And up-to-date password recovery options will make your life a thousand times easier if you ever forget your password. Check out our security settings checklist.
Woman sits in front of computer screen in home office looking at phone

Posted in

Inbox Security Password
196 people found this article helpful.

How do I know if my email was hacked? Warning signs and what to do

How do you know if your email has been hacked or comprised? And if it happens, how can you block cybercriminals and regain control of your account? Discover the most common signs of a hacker attack and what to do about them.
Person wearing hoodie types on laptop while looking at screen with the words Hacker Attack

Posted in

Email Inbox Security
290 people found this article helpful.

Beware of phishing emails: New risks in 2022

Have you recently gotten an email asking you to enter your mail.com password or your account will be deactivated? Or received a request to log in to consent to changes in a company’s terms of use? Warning: These messages are examples of a kind of  email scam known as “phishing”. Not sure if an email is legit? Here's what you can look for. Because there are a lot of phishing mails circulating these days, here’s a refresher in how to protect yourself.

Posted in

Phishing Security mail.com
397 people found this article helpful.
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