Get email help with the mail.com Help Center and FAQs

Looking for help with your mail.com account? If you visit the mail.com Help Center, you’ll find answers to most of your questions about our email, cloud storage, mail apps and other features.And new FAQs provide answers to customers’ most urgent questions in a single click. more
50 people found this article helpful.

How to turn off autocorrect on your phone

Sometimes autocorrect can save us from embarrassing typos. Other times it can drive us crazy – like when it overzealously corrects the names of our friends with unusual spellings. And sometimes things go completely wrong, and we end up texting our kids that they can watch Harry Potty tonight. Luckily, if you don’t like using autocorrect, it’s easy to turn it off. more
12 people found this article helpful.

How do I recover my password?

It is super-frustrating to forget a password. Especially to your email account: Suddenly you are cut off from all your important emails, and often your contacts, calendar and cloud as well. Today we’ll share everything you need to know about the password recovery process so you can get back into your mail.com account as quickly as possible. more
59 people found this article helpful.

Beware of phishing emails: New risks in 2022

Have you recently gotten an email asking you to enter your mail.com password or your account will be deactivated? Or received a request to log in to consent to changes in a company’s terms of use? Warning: These messages are examples of a kind of  email scam known as “phishing”.
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Not sure if an email is legit? Here's what you can look for.
Because there are a lot of phishing mails circulating these days, here’s a refresher in how to protect yourself. more
118 people found this article helpful.

What is an email alias?

When you send, reply to, or forward an email, sometimes you don’t want the recipient to see your primary email address.
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Learn how to create email aliases to use different addresses in one account
An email account with alias addresses allows you to create multiple email addresses and customize the sender address of your messages. more
94 people found this article helpful.

What is a web browser?

Whether you surf the web on a laptop or smartphone, a web browser is the program that makes it possible. But there are a few things you might not know about web browsers. When were they invented?
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If you don’t like your preinstalled internet browser, it’s easy to switch
Do you have to use the browser that’s preinstalled on your device? Our blog connects the dots. more
18 people found this article helpful.

What‘s the carbon footprint of an email?

Nowadays we are all asking ourselves “How can I reduce my carbon footprint?” And many of us are spending more and more time online – working remotely as well as streaming our favorite series and listening to music. In many cases business travel has also been replaced by chats, video calls, and, of course, emails.
Email’s carbon footprint depends on the energy used in the data center
Email’s carbon footprint depends on the energy used in the data center
Each of these online activities still cause carbon emissions, even if only a few grams. more
47 people found this article helpful.

What is a URL?

We have all heard the term URL, but what is it exactly? Is it the same as a domain name or a link? And why are some URLs so long?
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A URL is the address that takes you where you want to go online
Today we explain what a URL is and what it is used for. more
52 people found this article helpful.

Celebrating one year of the mail.com blog!

Guess who just turned one? The mail.com blog, with its weekly explainers and pointers that help you get the most out of your email.
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Make a wish! We want your suggestions.
To celebrate our first 100+ posts, we share five favorites – and ask for your suggestions. more
32 people found this article helpful.

How to take a screenshot on your computer

Are you having a problem with your computer and would like to take a screenshot to show tech support what’s going on? Or maybe you just put together a graphic and want some input from a coworker? Most of us know how to take a screenshot on our phones, but did you know there are lots of different ways to do it on your PC or MacBook as well?
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Capture what’s on your screen at the press of a button
Today we show you ten easy methods. more
54 people found this article helpful.